Downloaded the Concept2 Utility but cannot install the software
Symptom
When using Internet Explorer, you downloaded the Concept2 Utility file but are unable to install it.
Resolution
Concept2 recommends using Chrome, Firefox or Microsoft Edge browsers to download the file. If Internet Explorer is your only option, you may need to rename the downloaded file to "Concept2UtilitySetup.exe" before you can successfully run installation.